Multiple Full time maximumterm positions to 30 November ****, based at our Noble Parkoffice
Annual salary is $79,627 +12% super
Other benefitsinclude:
Regular performancefeedback and performance review process
Supportive environmentand caring work culture with work/life balance
CulturalDiversity
Salary packaging (FullFBT employer) including: superannuation, Novated Leases,laptops, mobile phones, professionaldevelopment,subscriptions and memberships, and briefcases
Flare Employee DiscountsProgram
Employee AssistanceProgram (EAP)
AMES Australia acknowledges thetraditional custodians of the lands and waters where we live andwork. We pay respect to their elders past, present andemerging.
*AMES Australia offers cultural,ceremonial, and representative leave to support Aboriginal andTorres Strait Islander employees in observing significant culturalpractices, attending community meetings and ceremonies, andfulfilling official duties with the First Peoples' Assembly ofVictoria.
About therole:
If successful, youwill work collaboratively as part of the Humanitarian SettlementProgram Team to provide high level case management, information andreferral services to HSP clients. The Senior Case Manager alsoprovides informal supervision and leadership with the care team toother case managers, client support workers and community guides inthe team and identifies opportunities for service innovation. TheSenior Case Manager works closely with the Team LeaderHSP.
To be considered for thisrole, you will be able to demonstrate the following key selectioncriteria:
Degree in Social Work,Psychology, Applied Social Services,



Counselling or otherrelevant allied health field; OR Diploma in CommunityServices (Case Management), AND at least 2 years'experience working from a case management model withvulnerable and complex cases
Effective interpersonal,cross cultural communication and client advocacy skills andthe ability to liaise effectively with contractualpartners, mainstream and settlement service providers aswell as clients and their communities, andvolunteers
Demonstrated ability toundertake case management with clients with complexneeds
Demonstrated ability tosupport and mentor staff
Sound understanding ofcurrent Commonwealth and State policies related toimmigration, community detention, income support and otherrelevant social policies and demonstrated ability torespond flexibly to changing policy and programneeds
Demonstrated ability towork autonomously as well as collaboratively withinmulti-disciplinary teams to achieve/exceed key performancegoals
Demonstrated high levelwritten communication, report writing, word processing,organisational and time management skills
Demonstrated positivevalues of integrity, reliability, teamwork andprofessionalism consistent with the AMES Australia Visionand demonstrated commitment to performance management,quality and continuous improvement principles




Proficiency with ITstandard software such as MS Word, MS Excel, MS PowerPoint,and ability to use Internet and e-mail and other onlineproducts
Applications for this positionwill be accepted up to 6PM on Wednesday 26 August****, however interviews and/or other selection processeswill commence as suitable applications are received.
To apply for thisposition please submit:
Cover letter addressing thekey selection criteria outlined above
Aboutus
AMES Australia is a statutoryauthority which specialises in the delivery of education, training,employment, settlement and community services to a culturally andlinguistically diverse (CALD) client base.
AMES Australia is committed toachieving a diverse workforce and strongly encourages applicationsfrom Aboriginal and Torres Strait Islanders, people from culturallydiverse backgrounds and people with disabilities.
For more information about ourcommitment to Diversity and Inclusion please click here.
AMES Australia is an EqualOpportunity Employer and abides by the Occupational Health andSafety Act. Applicants must have the right to work inAustralia. All offers of employment are subject to a satisfactorypolice check and provision of a current Working with Children Check(where required for position).
AMES Australia's Values are:Responsiveness, Integrity, Impartiality, Accountability, Respect,Leadership, Human Rights.
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📌 Senior Case Manager - Noble Park (Melbourne)
🏢 Ames Australia
📍 Melbourne