Join Tesla's fast-growing Parts team in Perth as a Junior Parts Coordinator or Senior Parts Advisor.
Whether you're just starting out in parts or bringing years of hands-on experience, this is an excellent opportunity to be part of a world class service team supporting the latest EV technology.
We welcome applications from candidates across all experience levels — from those with a background in warehousing, logistics or retail looking to break into automotive, through to seasoned parts professionals ready to take their career to the next level with a global leader in electric vehicles.
You will play a key role in ensuring our service centres and customers receive the right parts at the right time — with full training and support provided for those newer to the industry.
This opportunity can be based at our Osbourne Park site or our southern O'Connor site, with potential to travel between the two sites as required.
Responsibilities
Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention
Return missed phone calls and emails promptly
Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
Accurately record parts transactions and data into Dealer Management System – attention to detail critical
Conduct Transactions w/ systems; walk customer through order and provide summary
Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers
Maintain records of time, expenses and materials




Communicate estimated parts ship and arrival time, including regular updates.
Follow up with customer on parts order and ensure complete satisfaction with the order
Perform other related duties as assigned
Help maintain cleanliness of service centre
Effectively handle multiple priorities, organize workload, and meet deadlines
Requirements
Essential:
1–3 years' experience in automotive parts, warehousing, logistics, or a related field
Strong communication skills — both written and verbal
Ability to manage multiple tasks, stay organised and meet deadlines
A customer-first mindset with the ability to build positive working relationships
High attention to detail and professional integrity
Desired (not essential — we'll train the right person!):
Familiarity with DMS systems, SAP or MS Office Suite
Knowledge of automotive parts, tools or repair techniques
Understanding of basic automotive servicing methods
Dealer or automotive service centre experience
Benefits
In addition to a competitive compensation package, Tesla Australia & Current Zealand is pleased to offer the following benefits for permanent employees:
Employee Stock Purchase Plan (ESPP)
Parental leave (no minimum employment period)
Primary carers – 18 weeks at full pay or 36 weeks half pay
Secondary carers – 6 weeks full pay
Employee Vehicle Loan Program
Novated Leasing (AU only)
Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
Bike to work – $10 per day if you cycle to work
Birthday Leave & Volunteer Leave

📌 Parts Coordinator / Junior Parts Advisor, Perth
🏢 Tesla Australia
📍 Perth