First-Contact Triage Specialist (City of Sydney)

First-Contact Triage Specialist (City of Sydney)

14 Aug
|
Ashdown Consulting
|
City of Sydney

14 Aug

Ashdown Consulting

City of Sydney

Ashdown Consulting is seeking an Admin Support Officer - Triage to join the Sydney CBD team. The role focuses on managing Level 1 enquiries and complaints through intake, triage and administration, with a robust emphasis on privacy and accuracy.

You will handle multi-channel communication, perform eligibility checks, and route cases to internal teams or external services while maintaining records and complying with NSW governance.

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📌 First-Contact Triage Specialist (City of Sydney)
🏢 Ashdown Consulting
📍 City of Sydney

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