A leading technology firm in Australia is seeking a CX Operations Manager. You will manage the strategy and systems for an outstanding customer support experience across key products, leading a talented delivery team. Ideal candidates have experience in team management within the tech/SaaS industry, a robust background in customer experience, and knowledge of Zendesk. This role offers opportunities for process improvements and collaboration with product teams for heightened service delivery.
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📌 CX Operations Lead — Real-Time Support & Growth (Yarra City)
🏢 CoStar Group
📍 Yarra City
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