We are an established organisation operating across Australia and Recent Zealand, with a focus on supporting our customers and delivering quality products and services.

About the Role

We are looking for a proactive and organised Sales Support & AI Coordinator to support the National Business Manager and Sales team across Australia and New Zealand.

Key Responsibilities

- Process invoices, claims, rebates and customer pricing across relevant systems.
- Prepare new line forms, promotional submissions and customer information.
- Support customer, BDM and internal enquiries and follow up outstanding actions.
- Manage Sales Co-op budgets, invoices, accruals and activity tracking.
- Coordinate merchandising activities, POS requirements and distribution.
- Support sales, scan and promotional reporting, forecasting and customer analysis.
- Prepare reports, presentations and clear sales communications.
- Identify opportunities to improve processes and reduce administration.
- Support the use of AI and productivity tools to streamline recurring tasks, reporting and communication.
- Develop simple templates and processes to improve team efficiency and consistency.
- Ensure information and outputs are accurate, appropriate and commercially relevant.

Your New Employer

We are an established organisation operating across Australia and New Zealand, with a focus on supporting our customers and delivering quality products and services.

About the Role

We are looking for a proactive and organised Sales Support & AI Coordinator to support the National Business Manager and Sales team across Australia and New Zealand.





Key Responsibilities

- Process invoices, claims, rebates and customer pricing across relevant systems.
- Prepare new line forms, promotional submissions and customer information.
- Support customer, BDM and internal enquiries and follow up outstanding actions.
- Manage Sales Co-op budgets, invoices, accruals and activity tracking.
- Coordinate merchandising activities, POS requirements and distribution.
- Support sales, scan and promotional reporting, forecasting and customer analysis.
- Prepare reports, presentations and clear sales communications.
- Identify opportunities to improve processes and reduce administration.
- Support the use of AI and productivity tools to streamline recurring tasks, reporting and communication.
- Develop simple templates and processes to improve team efficiency and consistency.
- Ensure information and outputs are accurate, appropriate and commercially relevant.

About You

- Experience in sales support, administration, customer service or a similar role.
- Strong Excel and Microsoft Office skills, including formulas and pivot tables.
- Excellent attention to detail and data accuracy.
- Strong written and verbal communication skills.
- Highly organised with the ability to manage competing priorities.
- Commercially minded, proactive and solutions focused.
- Comfortable working with data, systems and new technology.
- Curious about AI and how it can be practically applied in the workplace.
- Ability to build strong relationships across Sales, Finance, Supply Chain and other teams.

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📌 Sales Support / Al Coordinator (City of Sydney)
🏢 West Recruitment
📍 City of Sydney