Randstad is seeking a Fraud and Scams Officer for a 12-month contract in Parramatta. You will work in a high-volume contact centre, handling inbound and outbound calls to detect, investigate and mitigate fraudulent activity.
The role requires monitoring alerts, assisting customers, and taking immediate steps to minimise financial loss for clients and the bank. Key duties include case management, data review, liaising with Risk, Legal and Branch teams, and ensuring compliance with banking
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📌 Fraud & Scams Investigator | Hybrid + Training (City of Sydney)
🏢 Randstad
📍 City of Sydney
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