Mantra Hervey Bay located along the beautiful marina with spectacular ocean views of Southern Queensland’s coastline comprises of one, two, and three-bedroom apartments and heated lagoon-style outdoor pool complete with decked bridge and waterfall. In your downtime, explore around K'gari by 4WD, swimming in crystal clear shorelines or taking a sunset cruise to watch the migration of Australia’s Humpback Whales.

Purpose

As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.

Primary Responsibilities

- Take the helm and guide the front office’s day-to-day operations with expertise
- Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
- Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
- Contribute to roster planning and preparation
- Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

- A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position




- Proficiency in using reservation and property management systems is a plus
- Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
- Masterful in the art of communication, both written and spoken
- Capable of embracing a adaptable rotating schedule, including nights, weekends, and public holidays
- ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
- Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

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📌 Front Office Supervisor (Fraser Coast Regional)
🏢 Accor Apartments and Realty
📍 Fraser Coast Regional