Citrus Group in West Ryde, NSW, is seeking a Customer Service Agent to support security operations. You will handle high-volume calls related to security equipment and urgent security issues, acting as the first point of contact for the community during critical incidents.
The role requires transparent communication, strong rapport-building, and the ability to manage urgent calls; prior call centre experience is desirable but not essential. Training and security clearance checks will apply.
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📌 Security Response Agent - Urgent Support & Monitoring (Ryde City Council)
🏢 Citrus Group
📍 Ryde City Council
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