ING is seeking a Collections Officer to support customers in financial difficulty from our Australia-wide team. The role involves handling calls, arranging payment plans, and referring customers to financial support while maintaining compliant, accurate records.
Opportunities are available as permanent or fixed-term positions in Wyong or Sydney, with a focus on delivering empathetic service and building lasting customer relationships within a regulated setting.
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📌 Empathy-Driven Collections Specialist (City of Sydney)
🏢 ING
📍 City of Sydney
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