Grounded Packaging on the Gold Coast is seeking a Customer Service Manager to lead regional operations, ensuring timely, accurate, and friendly support for APAC customers.
You will direct day-to-day customer service, develop SOPs and SLAs, align with sales and supply chain, and partner with the Head of Operations and senior account managers.
This hands-on role offers an incentive bonus, optional WFH Fridays, a contemporary office in Miami, a laptop, regular team events, and parking.