icare is seeking an Operational Support Officer to help deliver services for Lifetime Schemes customers. The role involves handling high-volume workflows, coordinating information, and supporting frontline teams to achieve positive customer outcomes in a fast-paced setting.
You will interact with customers, providers and internal stakeholders, ensuring accuracy and timely responses while learning diverse operational processes and maintaining service standards.
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📌 Operations Support Specialist (Newcastle City Council)
🏢 iCare
📍 Newcastle City Council
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