We are an Australian owned national distributor of floral, gift and home decoration products looking for a motivated and dedicated Customer Care Agent to join our team. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.

Responsibilities:
Answering customer inquiries and resolving issues in a timely and professional manner
Building and maintaining positive relationships with customers
Processing customer orders and providing order status updates
Maintaining accurate customer records and order details
Collaborating with other teams to ensure customer satisfaction

Requirements:
Previous experience in customer service or a related field
Excellent communication skills
Strong problem-solving skills




Ability to work in a rapid-paced environment and handle multiple tasks simultaneously
Attention to detail
Preferable 1 year of customer service experience

Benefits:
Supportive small team
Monday - Friday
Comprehensive training
Onsite parking
Staff discount

If you're passionate about providing exceptional customer service and thrive in a quick-paced environment, we encourage you to apply for this exciting prospect

If you want a relaxed and friendly working environment, and to take control of your career and be involved with all activities impacting an exciting, fashionable and constantly renewable product range, apply NOW!

All applications remain strictly confidential.

📌 Admin/ Customer Care Consultant Huntingwood
🏢 Koch
📍 Huntingwood