Company: Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY). We partner with clients to design and implement customized solutions to address complex business challenges and IT-enabled transformations.
Responsibilities
Lead and support the design of the target state for claims operations, aligning with business goals and regulatory requirements.
Engage with stakeholders across all levels—from directors to business analysts—to ensure alignment and clarity on transformation objectives.
Contribute to the development and communication of executive-level documentation, including roadmaps, priorities, and target state design.
Provide market-leading insights into industry best practices, emerging trends, and innovative approaches to claims transformation.
Shape requirements at epic and feature levels, ensuring business value and feasibility are well-articulated.
Offer strategic input on business value realization and the change effort required for successful implementation.
Qualifications
Deep expertise in health insurance, with strong business acumen and operational understanding.
Proven experience in claims operations, particularly in designing and implementing future-state models.
Exceptional communication skills, with the ability to influence and engage executive and business-facing stakeholders.
Familiarity with Australian health insurance regulations (highly valued but not mandatory).
Exposure to Pega Smart Claims Engine or similar platforms (optional but advantageous).
We offer you excellent opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. Infosys Consulting provides a global culture that embraces diversity, with a cooperative work environment and training prospects.
Seniority level
Mid-Senior level
Employment type
Full time
Job function
Consulting
Industries
Business Consulting and Services
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