About Our Client

Our client is a high‑growth, highly regarded Australian organisation that plays a meaningful role in delivering essential services nationwide. Backed by strong leadership, ongoing investment in technology, and a genuinely people‑first culture, this is a business that values initiative, continuous improvement and doing things properly.

Technology is seen as a critical enabler, not a cost centre — which means IT has visibility, influence, and the opportunity to make a real impact across the organisation.

About the Role

This is a Sydney‑based IT Support Administrator role offering an excellent blend of hands‑on BAU support and engaging project work. You’ll be part of a team-oriented IT function supporting a large, multi‑site user base while also contributing to upgrades, integrations and infrastructure improvements.

The role is available immediately and would suit someone who enjoys variety — troubleshooting and supporting end users one moment, then working on systems, platforms or projects the next.

Key aspects include:
Providing high‑quality 2nd/3rd level IT support to a large user base
Managing and supporting desktops, laptops, mobile devices and peripherals
Supporting networks, servers (physical and virtual), and cloud environments




Administering phone systems and VoIP platforms
Contributing to IT projects including upgrades, migrations and integrations
Playing a key role in improving service delivery and user experience

The Successful Candidate

You’re a capable, self‑driven IT support professional who enjoys being close to the technology and the people who use it. You’re comfortable working in a busy environment, can prioritise effectively, and take pride in delivering outstanding service.

You will bring:
Solid experience in an IT support / IT administration role
Strong troubleshooting skills across hardware, software and networks
Experience with Windows servers, virtualisation and cloud platforms
Exposure to networking, security concepts and backup solutions
Excellent communication skills and a customer‑focused mindset
A proactive attitude and the confidence to work autonomously and in a team

What’s on offer?
$100,000 + Super
Excellent mix of BAU and project work
Supportive, well‑structured IT team
Exposure to a large, complex setting with real scale
Long‑term opportunity in a business that continues to invest and grow
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📌 Information Technology Support Technician City Of Sydney
🏢 Whizdom
📍 City of Sydney