(FKP.408) - Travel Claims Consultant

(FKP.408) - Travel Claims Consultant

15 Sep
|
Porterallen Sydney
|
Sydney

15 Sep

Porterallen Sydney

Sydney

The Company:
This is the oldest and largest property & casualty insurer who are recognised as a world wide leader in commercial insurance with a long history of financial stability & great security rating. They are based in the heart of Sydney CBD and are well known for encouraging a positive and progressive team culture where talent is recognised and rewarded. Opportunities within the company are rare as the company is a highly sought after employer of choice.


The Opportunity:
The purpose of the role is to maintain & processes a large amount of travel claims. You will have to maintain high customer satisfaction & professional image with the customers.





Your key relationships will be with the National Claims Managers & Legal Service Providers. A successful candidate will ensure a sound understanding of travel claims processing, demonstrate commitment relevant to the role & perform adhoc duties requested by the management.

Key Duties & Responsibilities:

- Daily management and process travel claims;
- Provide timely, effective communication with the client;
- Provide travel claims reporting & monitoring;
- Management & registration of travel claims;
- Claims payments & processing.

Skills & Experience:

- Experience in Sales and Service within travel insurance;
- 12 months minimum processing travel claims;
- Working knowledge of the customer value chain and relationship management;
- Knowledge of the insurance industry and particularly travel portfolio;
- Proven computer literacy;
- Strong customer service focus.


If this sounds like you, please apply via the link or call Nandani Gosai on 02 8247 5711 quoting reference #188140

To be considered for this role candidates MUST be an Australian Citizen or hold a Permanent Residency.

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