Police Bank Ltd. is seeking a skilled to lead the Member Experience Team within our Retail unit. The role centres on coaching, developing and guiding a high-performing team to deliver friendly, accurate and effective service across phone, email and web chat.
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You will coach team members, enhance product knowledge, and ensure solid member outcomes while improving processes. A minimum three in-office days per week apply, with flexible hybrid options and a supportive, purpose-driven workplace.
J-18808-Ljbffr
📌 Hybrid Member Experience Team Lead Contact Centre Sydney
🏢 Police Bank
📍 Sydney
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