SMAART Recruitment are excited to be recruiting for an experienced Customer Service & Sales Team Leader for an ASX listed organisation based in Melbourne’s Northern suburbs. Seeing growth year on year, this company have gone from a small market player to a well-known, well respected organisation who are extremely well known in today’s market. This is an exciting time to be jumping on board as the future forecasts more growth, so don’t miss your opportunity to jump on board now!
Working within the Customer Service & Sales department, you will be required to lead a team of eager to learn individuals who will be looking to you for guidance. You will lead from the front,
motivate and be an all round mentor to these guys and girls to ensure the best possible performance for them individually and the company as a whole.
With clients coming through referrals or already having placed an application online, your team will be required to run them through the remainder of the process to ensure a smooth and complete loan application which is successfully and seamlessly followed all the way through to settlement. KPIs & Targets will be set around completed loan applications/’sales’ but effectively this is a customer service position so your ability to put customer first and build rapport quickly is a must.
What you’ll need?
- 2 years’ experience in a team leader position OR 5+ years in a senior customer service role
- The ability to lead, motivate and get the best out of individuals
- Excellent customer service
- Communicate on both a written and verbal level extremely well
- Strong organisational and analytical skills
What’s in it for you?
- Competitive Salary package
- Annual company bonus
- Monday – Friday, North Suburbs Location – Work 10-15 mins from home!!
- Excellent company culture – as the company grows, so will you!
This is an exciting position with a company that promote in house & career growth. If you’re based in the northern suburbs and want to cut your travel time in half, this IS this role for you. Hit 'Apply Now’ or call Matthew Peterlechner on 03 8637 4410 for a confidential chat!
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