This prestigious bank has a rare prospect for an experienced Operations Team Leader to join the Deposits and Payments team.
With two positions available due to growth and internal promotions, you could secure your spot in one of the most sought-after banks in Australia.
What you'll be doing
You'll lead from the front by coaching, mentoring, and supporting a team of ***** FTE to keep them productive, engaged, and continually improving.
You'll stay close to the day‐to‐day, managing operational queues to ensure same-day turnaround, maintaining quality and productivity, and ensuring all regulatory requirements are met.
With a strong client‐first mindset, you'll drive performance while delivering a consistently high standard of service to key stakeholders.
What you'll bring
Experience within the banking industry is essential




Experience as an operations leader within payments or everyday banking is preferred or experience as an operations leader within lending is also highly desirable
Passion for, and experience in, people leadership
Strong communication skills, with the ability to build relationships and manage stakeholders effectively
A real focus on delivering high-quality outcomes for both clients and your team
Experience with deposit products and exposure to Business Banking (highly regarded)
What's in it for you?
Work for a global leader with an abundance of learning and development opportunities at your fingertips!
World‐class parental leave policy
Generous hybrid working arrangements
Attractive total salary package
#J-*****-Ljbffr

📌 Operations Lead - Payments & Deposits (Queensland)
🏢 TOM People
📍 Queensland