Location:Sydney, Australia
Experience:***** Years
Employment Type:Permanent
Role Overview
We are looking for an experiencedSalesforce Industries Architect – Comms Cloud (Vlocity)to lead technical and functional architecture for Salesforce implementations within theTelecommunications industry.
Key Requirements
***** years of overallSalesforce CRM implementationexperience.
5+ years of hands‐on experience withSalesforce Communications Cloud / Vlocity.
StrongTelecommunications industryexperience.
At least one end-to-endSalesforce Industries (Vlocity) implementation, preferably in Telecom.
Strong knowledge ofCPQ, Order Management, EPC and CLMon Vlocity.
Hands‐on experience withOmniStudio, including OmniScripts, DataRaptors, Integration Procedures and Cards.
Solid Salesforce development knowledge acrossApex, SOQL/SQL, XML/JSON, Visualforce, JavaScript, SOAP and REST APIs.
Experience inlegacy CRM/system migrationto Salesforce/Vlocity.
Strong Salesforce configuration, integration and development capabilities.
Salesforce Communications Cloud certificationis preferred/required.
Key Responsibilities
Provide technical architecture, oversight and governance for Salesforce/Vlocity projects in the Telecom domain.




Lead technical and functional design sessions and define scalable Salesforce/Vlocity solutions.
Architect and develop solutions usingApex, Lightning Web Components, Visualforceand related technologies.
Design and implement Vlocity solutions usingIndustry Console, OmniStudio, Cards, OmniScripts, DataRaptors, Integration Procedures and Product Modelling.
Lead custom development, integrations and data migration activities.
Mentor technical teams and provide guidance on Salesforce/Vlocity development and integration best practices.
Support delivery teams in resolving complex technical and architectural challenges.
Promote best practices, reusable solutions and continuous improvement across the Salesforce/Vlocity ecosystem.
Must-Have Skills
Salesforce Industries /Communications Cloud (Vlocity)
Telecommunications domain experience
CPQ, Order Management, EPC & CLM
OmniStudio / OmniScripts / DataRaptors
Salesforce configuration & development
Apex, LWC, SOQL, REST/SOAP integrations
End-to-end Salesforce/Vlocity implementation experience
Good to Have
Agile certification
Experience leading large-scale Salesforce transformation or migration programs
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📌 Salesforce Industries Architect – Comms Cloud (New South Wales)
🏢 The HR Ally
📍 New South Wales