A leading technology firm in Australia is seeking a CX Operations Manager.
You will manage the strategy and systems for an outstanding customer support experience across key products, leading a talented delivery team.
Ideal candidates have experience in team management within the tech/SaaS industry, a robust background in customer experience, and knowledge of Zendesk.
This role offers opportunities for process improvements and collaboration with product teams for heightened service delivery.
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📌 Cx Operations Lead — Real-Time Support & Growth (Melbourne)
🏢 CoStar Group
📍 Melbourne
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