Mid North Coast NSW (Work from Home + Monthly Kempsey Clinic)Casual | 1–2 days per week | Immediate StartChatswood ENT is an established specialist ENT (Ear, Nose & Throat) practice providing high-quality care across Sydney and regional NSW.
We are expanding our services on the Mid North Coast and are looking for a friendly, organised and reliable Medical Receptionist / Medical Administrator to join our team.
If you have a great phone manner, robust multitasking skills, and a passion for patient care, we'd love to hear from you!
This is an ideal opportunity for someone living on the Mid North Coast who enjoys working independently from home while remaining part of a supportive and experienced team.About the RoleThis is a casual position working approximately 1–2 days per week, with the opportunity for additional hours to provide leave cover or as our regional services grow.The role is primarily work from home, with attendance required at our monthly specialist clinic in Kempsey to provide face-to-face reception support.Working remotely, you will use cloud-based practice management software, phone systems and online communication tools to support our doctors and patients.Key ResponsibilitiesPatient Support: Greet patients, check them in/out, and ensure a smooth experiencePhone & Appointment Management: Answer calls, book, and arrange patient appointmentsAdmin & Correspondence: Process emails, manage patient records, and confirm upcoming clinicsBilling & Claims: Handle payments, Medicare/DVA/ADF/workers' compensation claimsClinic Preparation: Assist with reception duties, support doctors, and manage daily tasksPublic Hospital List:



Submit and manage admissions to the doctor's public waiting listWhat We're Looking ForAttention to detail – Accuracy in admin and patient care is essentialStrong computer skills – Fast, efficient, and adaptable to new systemsExcellent English skills – Clear communication, both written and spokenFriendly & professional personality – A positive attitude and a passion for patient careMultitasking & flexibility – Ability to handle a busy environment and cover shifts as neededBonus Skills (Preferred but Not Required)Prior experience in medical reception, GP clinics, allied health, dental, or call centersAbility to accept and give constructive feedback to improve patient experienceEnthusiasm for teamwork and collaborationStrong customer service skillsWhy Join Us?
Flexible shifts (minimum 2 days/week, up to 5 for holiday cover (phones only))Supportive, team-oriented work environmentFull training provided – Prior medical reception experience preferred but not requiredWork in a rewarding healthcare settingHow to ApplySend your CV and a cover letter telling us:What makes you a great fit for medical receptionWhy you're interested in working in a medical practiceYour availability for shiftsWhere you live on the mid-north coastApplications without a cover letter will not be considered.We look forward to hearing from you!
Job Type: CasualPay: $***** – $***** per hourAbility to commute/relocate:Kempsey NSW: Reliably commute or planning to relocate before starting work (Required)Application Question(s):Have you attached a cover letter as requested?
Experience:Medical admin: 1 year (Preferred)Reception: 1 year (Preferred)Work Authorisation:Australia (Required)Work Location: Hybrid remote in Kempsey NSW

📌 Medical Receptionist / Medical Administrator (Regional Ent Practice) (Port Macquarie)
🏢 Chatswood ENT
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