12 Aug
|
Experience Co
|
Coffs Harbour
12 Aug
Experience Co
Coffs Harbour
Who are we?
Treetops Adventure forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in **** with the vision of becoming the largest and most respected adventure tourism company in the world.
We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.As a business, we empower our employees to do what they do best – deliver extraordinary experiences.
Treetops Adventure joined the family in December **** and is scaling new heights, providing challenges for adventure seekers at all levels.
Currently we have 16 locations around Australia featuring exciting and challenging obstacle courses high up in the tree canopy, that will have all the family swinging, leaping, climbing, and flying through the forest.
About you
You are an experienced and confident manager who is bold, adventurous, and thrives on leading and motivating teams.
You bring a proven leadership track record with strong people management skills and the ability to build, develop, and support high-performing teams in rapid-paced operational environments.
You are highly capable in managing day-to-day business operations, including staff training, rostering, onboarding, and ongoing performance support.
You have excellent verbal communication skills and are confident in enforcing safety standards and operational procedures to ensure a safe, efficient, and welcoming environment for both guests and team members.
You hold a valid Working with Children Check, as well as current First Aid and CPR certifications (or the ability to obtain).
*Experience in hospitality/customer service operations is highly regarded
About the role
Due to our continued success and growth, we are on the hunt for a Park Manager at our Coffs Harbour Park.
You will be provided a great work life balance but will be available to work weekends and public holidays.
Your responsibilities will include:
Delivering outstanding customer service, including guest briefings and active supervision/monitoring of patrons
Leading, managing, and enforcing safety standards for both guests and team members, including responding to emergencies and performing rescues when required
Demonstrating an unwavering commitment to maintaining a safe and compliant workplace at all times
Completing operational requirements including inspections, audits, and reporting documentation
Carrying out minor maintenance tasks such as tightening bolts, general upkeep, and ensuring equipment/platforms are safe and level
Leading end-to-end recruitment processes including interviewing, onboarding, training, and ensuring staff hold all required qualifications and competencies
Maintaining a hands-on operational presence, including the ability to safely lift loads of up to 15kg as required
Benefits and perks
Competitive remuneration
Employee discounts across all Experience Co products
Employee Assistance Program (Sonder)
Career Progression and development opportunities
Join an established team with training provided
Don't miss out on joining a leading company that welcomes innovated ideas and is dedicated to providing quality services.
If you are ready to escape the ordinary, apply now.
Don't meet every single requirement?
At Experience Co we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.
You may be just the right candidate for this or other roles.
📌 Park Manager - Treetops Adventure Coffs Harbour
🏢 Experience Co
📍 Coffs Harbour