Full time permanent
Not-for-profit community housing
Positive and supportive team culture
About Westside Housing ...
Westside Housing is an innovative, independent, values based not-for-profit housing organization providing affordable rental housing for vulnerable and disadvantaged people on low incomes.
Westside Housing, is dedicated to reducing homelessness and improving social outcomes whilst creating supportive communities.
Their approach puts customers at the heart of everything they do, and they are committed to continuously enhancing the quality of their services.
About the role ...
Reporting to the Manager, Housing Services, the Administration Officer/Receptionist is responsible for the provision of administrative services to the team.
Based in the front office team on reception, the role is key for providing exceptional customer service to a diverse client base.
Your days will be full of variety, stakeholder interactions and meaningful contribution.
With the current incumbent moving interstate, the position is becoming available in September and is offered on a permanent full-time basis.
Main reception phones are operational between 9:00am - 4:00pm.
You can choose your hours of 8:30am - 4:30pm or 9:00am - 5:00pm.
This is an in-office position and not suitable for WFH or hybrid.
What you will do ...
Provide effective and proactive service delivery to Tenants, Contractors and Community Members
Maintain up-to-date and professional information for customer housing option enquiries
Capture accurate details from Tenants to raise Work Orders
Wide-ranging administration support to all staff in the office, such as preparing documents for construction projects, tenders and asset management services
Meeting preparation, agendas, minutes, assist with audio visual and technology for committees and events




Maintain office supplies and facilities
Assist in the production of reports and data collection for ongoing regulatory compliance
Prepare corporate brochures, presentations, tenders, contracts, website information and other customer or corporate collateral
What they are looking for ...
Intermediate to Advanced skills in the MS suite, particularly Word and Excel.
Experience with Canva/PowerPoint beneficial
Sound keyboard ability and well versed in producing professional corporate documents, reports and correspondence, including graphs, charts, graphics and PDF's
Solid administration and office coordination background in a service delivery environment
Knowledge of community/social housing or residential property management (asset and maintenance) is highly desirable
Motivated, proactive, flexible approach to pitch in and support in all areas of a small team with a changing range of tasks
Confident and kind communicator able to interact effectively and appropriately with diverse groups of people
Why apply?
Permanent full-time role, offering a stable, long term and friendly environment
38 hour week, set your preferred start/finish times
Attractive salary commensurate with relevant sector award
Well established mature team, long staff tenure
Based in welcoming casual offices at West Hindmarsh
Birthday day off and PBI salary packaging
More information ...
This is a fascinating job and excellent opportunity for an experienced Administrator Receptionist who is passionate about social justice and community.
If you are empathetic yet resilient and truly enjoy making a difference in delivering high quality service, we would love to hear from you.
Apply now
To apply, please visit mcarthur.com.au and reference job number J****
Confidential enquiries may be directed to Michelle Forbes at McArthur on ************
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📌 Administration Officer - Receptionist (Adelaide)
🏢 Mcarthur
📍 Adelaide