About Us
Hindmarsh Plumbing was established in **** as a part of the Sarah Group, with the purpose of delivering superior commercial plumbing services across South Australia and Western Australia.
We are experts in commercial and industrial construction, maintenance plumbing and water treatment.
We strive to provide a value-add service to our clients, to the highest level of quality whilst not compromising on the safety of our people.
We are seeking a highly organised and detail-focused Scheduler to join a fast-paced, service-driven environment.
This role is ideal for someone who thrives on accuracy, enjoys working with systems and processes, and takes pride in delivering high-quality administrative support.
About the Role
The Service Scheduler coordinates maintenance and service work, ensuring efficient scheduling, optimal resource allocation, and excellent customer service while meeting client and company requirements.
Key Responsibilities
Handle phone and email enquiries from clients, suppliers, and technicians.
Respond promptly to service and maintenance requests.
Create, schedule, and manage service jobs.
Coordinate with operations to optimise service delivery.
Monitor open jobs and ensure timely completion.
Prioritise work based on urgency, contracts, and SLAs/KPIs.
Maintain preventative maintenance schedules.
Provide updates on job status and scheduling changes.
Ensure technician compliance documents are current.




Manage daily schedules and urgent service requests.
What We're Looking For
A proactive and reliable administrator who takes ownership of your work and consistently delivers to deadlines.
A Person that enjoys working with systems, have a solid eye for detail, and are confident communicating with both internal teams and external stakeholders.
Experience
Previous experience in scheduling, administration, or customer service.
General administration experience.
Experience with compliance administration.
Experience within trade industries.
Aroflo software knowledge (preferred) and Microsoft Office.
Technical Skills
Intermediate knowledge of Microsoft Office.
Adaptable with the ability to quickly learn new systems and processes.
Organisation & Time Management
Strong organisational and time management skills.
Ability to manage multiple priorities in a fast-paced environment.
Communication & Customer Service
Professional communication skills and courteous phone manner.
Problem Solving & Attention to Detail
High level of attention to detail with strong problem-solving skills and a proactive approach to identifying and improving inefficiencies.
If you are a 'can-do' person, who thrives on new challenges; likes working in a team within a diverse environment; and consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

📌 Service Scheduler (Adelaide)
🏢 Hindmarsh Plumbing
📍 Adelaide