About the Market Operations Branch
The Market Operations Branch plays a central role in shaping a safe, diverse, and high-quality NDIS provider market.
It consists of three core teams:
Provider Registrations
Audit and Monitoring
Worker Screening and Market Coordination
These teams work together to register providers, assess and monitor auditors, and lead NDIS worker screening nationally.
Please specify in your Statement of Claims, which role(s) you would be interested in.
Provider Registration
The Provider Registration team performs a wide range of activities designed to develop a diverse, vibrant and high-quality NDIS market supporting NDIS participants.
The team manages the registration process that incorporates the NDIS Practice Standards and suitability assessments and administers the national audit scheme.
Further, the team provides education, guidance, and best practice information to NDIS providers to support compliance with registration requirements.
Audit and Monitoring
The Audit and Monitoring teams supports the delivery of the NDIS Commission Approved Quality Auditor Program.
The team ensures high-quality audit services that provide robust assessments of NDIS providers, conformity with the NDIS practice Standards and provider compliance with their registration related obligations.
Worker Screening and Market Coordination
The Worker Screening & Market Coordination team is responsible for delivering high-quality support for participants and providers through national operational leadership of NDIS worker screening, data custodianship of the NDIS worker screening database, facilitating the use of worker screening information to manage risks for participants and managing publication of Commission compliance and enforcement decisions.




The key duties of the position include:Role Overview
The APS4 officer works under general guidance to support the delivery of key regulatory and operational functions within Market Operations.
The role contributes to the effective administration of provider registration, worker screening, audit and monitoring, and related regulatory activities by applying legislation, policy and established procedures.
APS4 officers undertake research and analysis, prepare advice and correspondence, engage with internal and external stakeholders, and contribute to continuous improvement initiatives that support a high-quality, safe and responsive NDIS market.
Duties may include, but are not limited to, the following:
Apply relevant legislation, policy, procedures and operational frameworks to undertake regulatory and administrative activities across Market Operations.
Conduct research, gather and analyse information, and prepare evidence-based recommendations, reports, briefings, correspondence and other documentation.
Assess and process matters within established timeframes, identifying, managing and escalating risks and issues where appropriate.
Build and maintain effective working relationships with internal and external stakeholders, providing accurate and timely information and support.
Maintain accurate records, databases and registers to support effective case,



project and program management
EligibilityIt is desirable for the occupant to have:
An understanding of contemporary regulation and how it applies in the context of disability and human-rights
Proficiency in the use of common office software, such as outlook, office suite, and MS teams, and the ability to learn and apply role specific systems to support provider registration activities and identify opportunities for business improvements
Knowledge of the national disability and insurance scheme and the NDIS quality and safeguards framework.
Getting to know the National Disability Insurance Scheme (NDIS) Quality and Safeguards CommissionThe NDIS Quality and Safeguards Commission (NDIS Commission) offers roles that make a real difference in the community.
As the dedicated national regulator of NDIS service providers and workers in Australia, the NDIS Commission upholds the rights of NDIS participants to quality and secure supports or services, including those received under the National Disability Insurance Scheme (NDIS).
The NDIS Commission encourage applications from people with disabilities, LGBTQIA+ people, women and people with diverse linguistic and cultural backgrounds.
The organisation recognises the richness of Aboriginal and Torres Strait Islander culture, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and service delivery.
The NDIS Commission participates in the Australian Public Service RecruitAbility Scheme which provides equitable adjustments for applicants with disability A full definition of disability is included on this website Definition of Disability.

📌 Audit And Monitoring Officer/ Registration Support Officer/ Project Support Officer (Perth)
🏢 NDIS Quality and Safeguards Commission
📍 Perth