Para Hills, SAFull-time | Monday to Friday | 7:30am startAbout the roleProactive Health is looking for an experienced healthcare administrator to help run the day-to-day administration across our allied health clinics.This is more than a reception role.
You will support clients and clinicians, manage bookings and referrals, follow up new enquiries and help ensure the administration function runs smoothly across the business.The ideal candidate will have at least two years of healthcare administration experience, strong phone skills and experience in sales, enquiry conversion or client follow-up.You will be based at our Para Hills clinic while supporting a team across seven South Australian clinic locations.Key responsibilitiesAnswering phones and responding to client enquiriesPromptly following up current leads, referrals and missed callsUsing provided call scripts to help convert enquiries into bookingsManaging appointments, cancellations, recalls and rebookingProcessing referrals, invoices, payments and funding documentationSupporting clinicians and other clinic locations by phone and emailCoordinating tasks with our virtual and remote admin supportIdentifying incomplete tasks and following them throughImproving admin processes and workflowsMeeting and greeting clientsMaintaining a professional and welcoming clinicVacuuming, mopping and cleaning bathroom facilities when requiredAssisting with other reasonable duties as business needs changeAbout youYou will ideally have:At least two years of healthcare, medical or allied health administration experienceExperience in sales,



customer service or converting enquiries into bookingsConfidence making and receiving phone callsThe ability to follow call scripts while communicating naturallyStrong organisation and attention to detailExcellent written and verbal communicationThe ability to work independently and take responsibilityA calm and professional approach when things get busyThe ability to adapt quickly when priorities changeConfidence using Google Docs, Google Sheets and online systemsA willingness to assist with general clinic presentation and cleaning when requiredExperience with Halaxy, Medicare, DVA, NDIS, Support at Home or private health insurance would be highly regarded.About Proactive HealthProactive Health is a growing allied health business with seven clinics and more than 20 clinical staff across South Australia.We provide exercise physiology, physiotherapy, social work and other allied health services.We care about providing a high standard of client service and creating a supportive workplace for our team.What we offerA trusted and important role within a growing businessA supportive and inclusive teamThe opportunity to improve systems and make the role your ownOptional team and social eventsUse of clinic gymHow to applyPlease submit your resume and a short cover letter outlining:Your healthcare administration experienceYour experience with sales, enquiries or client bookingsWhy you believe you would be a strong fit for the rolePay: $***** – $***** per hourBenefits:Gym membershipWork Location: In person

📌 Healthcare Administrator (Adelaide)
🏢 Pro Active Health
📍 Adelaide