A leading technology firm in Australia is seeking a CX Operations Manager. You will manage the strategy and systems for an outstanding customer support experience across key products, leading a talented delivery team. Ideal candidates have experience in team management within the tech/SaaS industry, a solid background in customer experience, and knowledge of Zendesk. This role offers opportunities for process improvements and collaboration with product teams for heightened service delivery.
#J-*****-Ljbffr
📌 Cx Operations Lead — Real-Time Support & Growth (Melbourne)
🏢 CoStar Group
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.