231 Burwood Road, Burwood NSW, Australia
Assistant Manager Opportunities - Multiple Sonnel Venues
Rosehill Hotel, Wiley Park Hotel, Yennora Oasis Hotel, Greenfield Taver, Eastwood Hotel, Australian Hotel & Brewery, Crossroads Hotel and Firehouse Hotel
At
Sonnel
, we're more than a hospitality group.
We're a community-driven organisation with venues that serve as vibrant entertainment, food, beverage and accommodation hubs.
Combining deep local ties with a forward-thinking vision, we're passionate about creating game-changing hospitality experiences that bring communities together.
We're seeking passionate and driven
Assistant Managers
to join our growing team across multiple venues:
Rosehill Hotel, Wiley Park Hotel, Yennora Oasis Hotel, Greenfield Taver, Eastwood Hotel, Australian Hotel & Brewery, Crossroads Hotel and Firehouse Hotel
If you're an experienced hospitality leader who thrives in a fast-paced environment, enjoys developing people and is committed to delivering exceptional guest experiences, we'd love to hear from you.
Our culture is built around four core values:
Sensational Hospitality
Creating memorable experiences that exceed expectations.
Respect & Integrity Always
Leading with honesty, accountability and professionalism.
Raise the Bar Every Day
Continuously improving ourselves, our teams and our venues.
Better Together
Collaborating, supporting one another and celebrating shared success.
Key Responsibilities
As an Assistant Manager, you'll play a critical role in supporting venue performance and leading high-performing teams by:




Delivering sensational hospitality and memorable guest experiences
Supporting the Venue Manager with daily operations and service delivery
Demonstrating robust knowledge of Gaming Operations and compliance
Leading, training and developing team members to raise service standards
Managing compliance, stock control, venue presentation and maintenance
Overseeing rosters in line with business needs
Implementing and monitoring operational systems and procedures
Recruiting, onboarding and upskilling team members
Working closely with senior leaders who share a clear vision and values
About You
To be successful in this role, you'll bring:
Minimum 2 years' experience in a similar hospitality leadership role
A natural leadership style grounded in respect and integrity
Strong operational knowledge of running a busy hotel, pub or hospitality venue
Experience coaching, motivating and developing teams
Confidence working with TAB, wagering and gaming operations
Flexibility to work nights, weekends and peak trade periods
A passion for hospitality and a commitment to continuous improvement
A collaborative mindset, believing we achieve more when we're better together
Current RSA, RCG and ARCG competency cards
Strong understanding of compliance and operational standards




Ability to maintain and uphold policies, procedures and service expectations
Why Work With Sonnel?
At Sonnel, we're committed to helping our people build rewarding careers in hospitality.
Genuine career progression opportunities across a growing hospitality group
A values-driven culture built on Respect, Integrity and Teamwork
Support from experienced leaders who are invested in your success
A workplace that recognises effort, ambition and positive intent
The opportunity to make a real impact within community-focused venues
If you're ready to
raise the bar every day
, lead with purpose and help create exceptional experiences for our guests and communities,
Screening Questions
Which Venue are you applying for?
Do you hold all of the required certifications for this role (RSA, RCG, ARCG, Food Safety Supervisor)?
Are you passionate about delivering a game-changing hospitality experience?
Do you have the legal right to work in Australia?
Are you seeking sponsorship?
If you answered Yes to the above question, please provide current visa status - What visa do you currently hold and What is the expiry of your current visa?
How many years customer service experience do you have?
Are you available to work weekends on a rotating roster?
What are your salary expectations?
Do you have any criminal convictions, charges pending, or have you ever been arrested or summoned to appear in court for an offence?
If you answered Yes to the above question, please provide more information?
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