Transport for NSW is seeking a Customer Service Officer to join our Parramatta team.
You will deliver effective, client-focused services by processing applications, managing customer accounts and resolving inquiries and complex cases with accuracy and empathy.
In this role, you will apply policies, maintain records, and work across teams to support operational priorities and continuous improvement, ensuring high-quality customer outcomes in a dynamic, public-sector environment.
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📌 Parramatta Hybrid Customer Service Officer (New South Wales)
🏢 Nsw Public Service Commission
📍 New South Wales
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