Work with a team that cares as much about you as we do about our clients.
At Supported Care, we believe that exceptional care starts with an exceptional team.
If you're passionate about making a difference in people's lives and want to work in a supportive, rewarding environment, we'd love to hear from you.
Why Join Supported Care ?
We're not just another disability service provider—we're a team that values and invests in the people who make what we do possible.
Here's why you'll love working with us:
A Great Team Culture
Enjoy a workplace where collaboration, respect, and positivity are at the heart of everything we do.
We celebrate team bonding and believe that a happy teamcreates happy clients.
We are proud to provide our staff with industry leading Employee Assistance Program.
Accessible 24 hours a day, 365 days a year, this service is available to provide confidential counselling support, supporting staff mental health and wellbeing with a holistic approach at no cost to staff.
Responsive and Experienced Managers
Work with managers who listen, support, and value your input.
Our flat leadership structure ensures your voice is heard, and your ideas matter.
All of our senior leaders at Supported Care began as Support Workers, and are regularly on site to listen and understand your concerns.
Opportunities for Advancement
Whether you're starting as a support worker or joining in a specialist role, we offer pathways for growth and professional development.
Your career goals are important to us.
Greater than 3 out of 4 of Supported Care's Senior Leaders started as Support Workers with Supported Care.
Every new role is always advertised internally first, and we are proud of our internal development and mentorship pathways.
We understand the importance of work-life balance and offer flexible rosters to suit your lifestyle.
Our shifts include day shifts, weekend shifts, and overnight sleepover shifts; to suit your lifestyle.
We have work available various settings:
In a shared working environment, at locations where you can work alongside and collaborate with other Support Workers and receive support from onsite senior leaders.
In a community environment,



where you can support customers to live their best lives and gain greater independence.
Training and Support
Gain access to ongoing training, mentorship, and professional development opportunities, so you're always growing and improving.
At Supported Care, we are committed to supporting the ongoing professional development of our workforce.
We are very pleased to host our own online specialised Learning Academy, in which staff can access 80+ e-learning modules on demand, specialised to the clients we support.
Further, we run internal Training Workshops, delivered by a dedicated Training and Development Manager, in which staff are paid to attend specialised workshops that have been crafted to equip our workforce with the specialised skills they need to support our clients to live their best lives.
Make a Real Difference
Be part of a team that empowers individuals to live their best lives.
The work you do will directly improve the lives of others.
What We're Looking For
We're seeking individuals who are passionate, empathetic, and committed to making a positive impact.
If you have a background in disability services, health, or just a genuine desire to help others, you might be a great fit for our team.
House Administrator
Admin / Secretarial / Office Support
Administration
QLD Other
Casual
Opportunity for development
Entry level position in the mental health sector
About the Role
The House Administrator plays a key role in supporting the smooth day-to-day operation of our supported accommodation service.
This position is responsible for maintaining accurate records, coordinating administrative and financial processes, managing enquiries, and providing professional support to residents, staff, and external stakeholders.
The role is a casual position, from Monday to Friday with 25 hours per week.
Key Duties
Maintain resident files, records,



and administrative systems.
Process timesheets and assist with financial administration.
Monitor rent payments and support accounts processes.
Prepare reports and maintain accurate documentation.
Manage phone calls, enquiries, and front office activities.
Liaise with residents, families, staff, and external agencies.
Coordinate supplier communications and administrative tasks.
Support the efficient operation of the facility through general administrative duties.
About you
You are an experienced administrator with excellent organisational skills and confidence working across multiple systems and processes.
You communicate professionally, maintain a high level of accuracy, and are comfortable liaising with a range of stakeholders while handling sensitive information with discretion.
Ideally you will also have compassion and experience working with those facing various life challenges, including interacting with people living with mental illness and disabilities.
Skills and requirements:
An interest in Mental Health
A thorough and detailed approach to tasks
Strong computer literacy (Microsoft Office suite, Odoo)
Excellent interpersonal/communication skills
Cash handling
Basic accounting knowledge
A polite and friendly manner
Proficient time management skills
High personal, qualified and ethical standards
An ability and willingness to learn the Residential Services industry including standards and guidelines.
About us:
Caloundra House is a Level 3 Supported Accommodation service providing a safe and supportive home environment for adults with complex support needs.
With 24-hour support and a person-centred approach, we help residents build independence, wellbeing, and confidence in their daily lives.
While experience is always valued, what matters most to us is your attitude and commitment to providing high-quality support.
To thrive in our team, you'll need:
A strong work ethic and reliability.
Empathy, respect, and understanding for clients.
A willingness to learn and grow.
Relevant checks or the ability to obtain them (eg Yellow Card and First aid / CPR).
#J-*****-Ljbffr

📌 House Administrator (Brisbane)
🏢 Supported Care
📍 Brisbane