Overview
Job:
Team Leader (Cruiseabout) - Doncaster, VIC
Job no:
******
Brand:
Cruiseabout
Work type:
Full time
Location:
Victoria
Categories:
Sales and Customer Service, Leadership
Responsibilities
Quoting, booking and invoicing cruise bookings and packages
Ensure that KPIs are met, meeting and exceed monthly sales targets
Support and handle walk in, email & telephone enquiries efficiently and accurately
Maximise sales opportunities by upselling & cross-selling
Monitor and action all relevant mailboxes daily
Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
Proven experience working in a customer service environment and working towards sales targets
Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
GDS experience
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organizing tasks efficiently
What you'll Enjoy
Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored Familiarisation Cruises to explore new destinations and cruise products worldwide
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
Diverse Crew:



Cruise Group is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from minority groups and people with disability
Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, and access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences
Giving Back: Corporate Social Responsibility program supporting nominated charities through workplace giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability at the Helm: We're committed to sustainable practices that protect the workplace for the future of cruising and tourism
Application
Applications close:
Back to search results
Apply now
Refer a friend
Whatsapp
Facebook
LinkedIn
Email App
#J-*****-Ljbffr

📌 Team Leader (Cruiseabout)- Doncaster, Vic (Victoria)
🏢 Traveltechessentialist
📍 Victoria