Who Are We
Known best as the "Undisputed King of Trainers", JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in **** in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion. In ****, JD Sports launched in Australia and Current Zealand and has since grown to over 70+ stores, operating across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion. Our mission is to offer unparalleled service and style to all our consumers, providing access to the biggest brands, the best products and a memorable experience that sets us apart.
THE ROLE
This role is rostered across Tuesday to Saturday with varying shift times. By applying, you're confirming your availability to work across these days.
As a
Department Supervisor
, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining the merchandising & visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.
Responsibilities
Model exceptional customer service, every customer, every time
Support and guide team to deliver exceptional service and a 'service over task' environment
Actively gain,



maintain and share product & brand knowledge for your department
Support management team to improve financial performance within your department
Work with back of house team to ensure product availability
Uphold company standards and deliver store visual excellence
Qualifications
2-3 years of experience within retail or a related industry
Passionate about delivering an amazing service experience for our customers
Positive attitude, with capacity to create a motivating environment for the team
Excellent time management skills to ensure that daily priorities are executed in a timely manner
Strong interpersonal and communication skills, thriving in social situations through engagement with customers and team members
Benefits
Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
Training and development opportunities to kickstart, evolve and shape your career
Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
Access to an attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
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📌 Apparel Supervisor - Bankstown (New South Wales)
🏢 JD Sports Australia & New Zealand
📍 New South Wales