Our clinic in Brookvale is currently seeking a hybrid Medical Receptionist and Contact Centre Agent to join the team.
We are happy to accommodate a start date best suited to the successful candidate.
The role is a full-time position working Monday to Friday with shifts between 7:45am-5:15pm .
Role Overview: As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.
Your responsibilities will include: Greeting patients warmly and assisting with check-in procedures.
Answering emails and phone calls promptly and handling inquiries professionally.
Advising patients of preparation prior to relevant scans.
Billing procedures – private, Medicare, workers compensation, and DVA.
Collaborating with clerical and technical staff, radiologists, and referrers.
Contact centre shifts are rostered in both the Brookvale and Chatswood clinics.
What we're looking for: ✅ Clear verbal and written communication skills.
✅ Solid organisational abilities to manage appointments and patient flow.
✅ Confidence working across multiple screens and systems.
✅ Ability to perform shifts at the Chatswood clinic as needed.




What we can offer you: ? Wellbeing benefits · Fitness passport, including full gym access and a range of classes · Supportive management that values your well-being · Discounted and bulk billed scans and services for you and your family ? Learning and development · Comprehensive training to help you put your best foot forward in the role · Career opportunities across our diverse Network ? Workplace Experience · Collaborative and inclusive team · Free parking onsite and a quick walk to trains/buses · Lots of uniform options to suit your preferences at no cost to you with annual top ups ?Compensation · Industry-competitive salary and benefits package · Annual Remuneration Review With over 250 clinics and **** staff, I-MED Radiology is Australia's largest Radiology Network.
As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
How to Apply: Ready to contribute to exceptional patient care?
Click apply now and upload an updated CV.

📌 Medical Receptionist/Contact Centre Agent (New South Wales)
🏢 I-Med
📍 New South Wales