POP MART ******.HK), founded in ****, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‐established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross‐border e‐commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
ASSISTANT STORE MANAGER — POP MART CHADSTONE
Chadstone Shopping Centre | September **** Start
Global Pop‐Culture Retail | Fast‐Growing International Brand
Circa $67,500+, plus super and monthly bonus
POP MART is a global designer‐to‐toy and pop‐culture brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia, we're looking for a confident and people‐focused Assistant Store Manager to join our team at Chadstone Shopping Centre, Australia's premier retail destination.
With a planned commencement in late September ****, this is an exciting opportunity to join POP MART at a pivotal time of growth. Our Chadstone store is preparing to relocate to a new, larger and even more exciting retail space in late October, creating a unique opportunity for a retail leader to be part of the next chapter of the store's journey.
Starting in September, you'll benefit from approximately one month of structured onboarding and training within the existing store, allowing you to build strong product knowledge,



understand our operations and develop relationships with the team before supporting the transition into the recent flagship location.
Why You'll Love This Role
Join a globally recognised brand with a passionate and loyal customer community
Be part of one of Australia's busiest and most exciting retail destinations
Be part of an exciting store expansion and relocation into a larger Chadstone location in late October
Weekly product launches keep the environment fresh, fast‐paced and engaging
Clear career progression into Store Manager and multi‐site leadership opportunities
Strong support from Retail Operations, HR and Marketing teams
Creative and vibrant workplace blending art, culture and pop culture
Structured roster with work‐life balance in mind
Opportunity to help shape a growing brand in the Australian market
What You'll Lead
As Assistant Store Manager, you'll work closely with the Store Manager to support all aspects of store performance while leading and developing a high‐performing retail team.
Lead & Develop the Team
Coach, motivate and inspire team members to deliver exceptional customer experiences
Provide regular feedback, training and performance coaching
Support recruitment, onboarding and development of new team members
Foster a positive, accountable and inclusive team culture
Drive Commercial Results
Support achievement of sales targets and key performance indicators
Analyse store performance and identify opportunities to drive results
Lead by example through strong selling behaviours and customer engagement
Help build a commercially focused and customer‐centric team
Deliver Strong Store Operations
Assist with roster planning, workforce management and daily operations
Maintain outstanding visual merchandising and presentation standards
Oversee stock replenishment, deliveries and inventory management




Support loss prevention initiatives and operational compliance
Resolve customer concerns professionally and efficiently
Represent the POP MART Brand
Deliver memorable customer experiences on every shift
Support product launches, campaigns and in‐store activations
Engage with collectors and fans to strengthen community connections
Champion POP MART's culture, values and brand standards
About You
Have 2+ years' experience as an Assistant Store Manager, Supervisor or similar retail leadership position
Have experience leading teams in fast‐paced, high‐volume retail environments
Are comfortable working towards sales targets and operational KPIs
Are a hands‐on leader with strong coaching and communication skills
Are highly organised and able to balance multiple priorities
Have a strong customer‐first mindset
Enjoy working in energetic, dynamic retail environments
Have a passion for pop culture, collectibles, creative brands or customer communities
Are flexible to work across a 7‐day shopping centre roster
POP MART PERKS
Circa $67,500 + super + monthly bonus
Monthly product incentives (post‐probation)
Clear pathway to Store Manager and future leadership opportunities
Weekly new product releases and launch events
Annual POP LAND (Beijing) pass
Dynamic, fun and creative workplace culture
Staff product discounts and team recognition programs
Location
Chadstone Shopping Centre
Chadstone, Victoria
Applicants must have full permanent Australian working rights.
Equal Employment Opportunity Statement
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
#J-*****-Ljbffr

📌 Assistant Store Manager (Chadstone) (Melbourne)
🏢 POP MART
📍 Melbourne