POP MART ******.HK), founded in ****, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‐established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross‐border e‐commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Assistant Store Manager – POP MART Melbourne Central
Established Store | Immediate Start Available
Global Pop‐Culture Retail | Fast‐Growing International Brand
Circa $67.5k+ (negotiable commensurate with experience)
POP MART is a global designer‐toy and pop‐culture brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to grow across Australia, we're looking for a confident and people‐focused Assistant Store Manager to join our established and top‐grade Melbourne Walk store.
This is an excellent opportunity for an experienced retail leader who enjoys working in fast‐paced, high‐traffic environments, is passionate about developing teams, and thrives on delivering strong customer and commercial results. With a well‐established store, experienced leadership team, and strong head‐office support, you'll be set up for success from day one.
Why you'll love this role




Join a successful, established POP MART store with strong daily trade
Work with a globally loved brand and highly engaged customer base
Weekly new product releases keep the role energetic and exciting
Clear progression into Store Manager and multi‐site roles
Strong support from Retail Operations, HR and Marketing teams
Creative, vibrant retail environment blending art, culture and pop‐culture
Structured roster with two consecutive days off on a standard week
What you'll lead
As Assistant Store Manager, you'll partner closely with the Store Manager to deliver strong day‐to‐day performance and support a high‐performing team.
Lead & Develop the Team
Coach, motivate and inspire team members to deliver excellent service (team of *****)
Provide regular coaching, feedback and performance support
Support recruitment, onboarding and training of new team members
Drive Commercial Results
Support delivery of sales targets and KPIs
Translate performance results into clear coaching actions
Build a confident, customer‐focused and sales‐driven team culture
Deliver Strong Store Operations
Assist with rosters, labour planning and daily operations
Maintain high visual merchandising and store presentation standards
Oversee stock deliveries, replenishment and inventory accuracy
Support loss‐prevention routines and operational compliance
Handle customer escalations professionally and in line with brand values
Represent the POP MART Brand
Deliver a standout customer experience on every shift




Support new‐release launches and in‐store activations
Engage with collectors and fans to create memorable brand moments
About you
You'll succeed in this role if you are:
A strong Assistant Store Manager, Supervisor or 2IC with 2+ years' retail leadership experience, leading teams of 10+
Confident leading teams in fast‐paced, high‐volume retail environments
Comfortable working with KPIs and commercial sales targets
A hands‐on people leader with strong coaching skills
Highly organised across VM, service and store operations
Customer‐focused and confident engaging with diverse customers
Passionate about pop culture, designer toys or creative retail
Flexible to work across a 7‐day shopping‐centre roster
POP MART Perks
Competitive salary + super + quarterly bonus
Monthly product incentives (post‐probation)
Clear progression into Store Manager and multi‐site leadership roles
Weekly new product drops — always something exciting
Annual POP LAND (Beijing) pass
A colourful, energetic workplace where creativity is celebrated
Location
Melbourne Central
How to apply
Please submit:
Your resume (with month/year dates)
A short cover letter sharing:
Why POP MART appeals to you
One standout achievement in your retail leadership journey
Your favourite POP MART character or series
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
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📌 Assistant Store Manager (Melbourne Central)
🏢 POP MART
📍 Melbourne