About the role
This is position is Part Time (22.5 hours per week), fixed term until 30 June **** with the possibility of extension, based in Wollongong.
As a Referral Pathway Coordinator, you will work with our Next Steps team to promote, coordinate, and refine referral pathways and intake procedures into suicide prevention services across South-Eastern NSW and South-Western Sydney regions.
Benefits & Perks
A positive work culture by offering versatile work arrangements that support your wellbeing
Ongoing professional development and supervision
Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
GPH Staff Conference
Employer paid parental leave on top of the government PPL Scheme
Free and confidential Employee Assistance Program
Duties
Enhance access to support services for consumers at risk of suicide.
Collaborate with teams and referring agencies to refine referral pathways and remove barriers.
Screen referrals, conduct initial assessments, and make first contact calls.
Manage a caseload of consumers to ensure ongoing support.
Skills & Experience
Qualification in Mental health (Minimum diploma level) or peer work qualifications (or commencement or a willingness to work towards)
Demonstrated skills and experience working in a direct service provision role in a suicide prevention or mental health service




Demonstrated understanding of the operations of the public mental health services and of the legislative frameworks relevant to mental health consumers, families and carers
Experience in the development, refinement and implementation of processes and procedures with good attention to detail
About Grand Pacific Health
What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT.
We're a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we're here for everyone, especially those experiencing or at greater risk of disadvantage.
Interested?
Applications close:
23 August **** Shortlisting may begin prior to the closing date.
For more information contact:
Kylie O'Dea, Service Manager, Next Steps on ********* or ******
Visit to download the Position Description and Employee Benefits Guide, then click Apply to submit your application.
Please ensure your application addresses the selection criteria in the Position Description.
Our Commitment to Inclusion
We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.

📌 Referral Pathway Coordinator, Next Steps (Wollongong)
🏢 Grand Pacific Health
📍 Wollongong