QBE Insurance invites a Senior Manager, Workforce Planning to lead the end-to-end workforce planning for the contact centre and consumer business unit. You will shape the workforce strategy, ensure capability, capacity and structure meet current demand and future needs, and drive performance improvements across the function.
You will oversee forecasting, modelling, scheduling and real-time management, building business cases and partnering with senior leaders to deliver measurable efficiency and
#J-*****-Ljbffr