Pristine Hearing Perth
Location:
Nollamara, Perth WA (with phone-based recall supporting both Perth (WA) and Devonport
(Tasmania) clinics)
Employment type:
Casual
Hours:
2–3 days per week, with flexible scheduling by agreement
Anticipated start date:
Early September ****
Help more people reconnect with the sounds that matter
Pristine Hearing Perth provides personalised audiology services to help people hear better and improve
their quality of life.
We are seeking a friendly, motivated and organised
Recall & Outreach Coordinator
to help connect members of the community with appropriate hearing-care services.
This is a rewarding opportunity for someone who enjoys speaking with people, building relationships
and making a positive difference in a healthcare setting.
About the role
You will help strengthen our relationships with existing and prospective patients across
both Pristine
Hearing Perth (WA) and Pristine Hearing Devonport (Tasmania)
.
The role will involve a combination
of phone-based recall campaigns (supporting patients in both states), appointment coordination
and community outreach.
Local, face-to-face outreach (including visits and relationship-building) is focused on the Perth region,
including local general practices and aged-care communities.
Your responsibilities may include:
• Contacting patients to discuss hearing-care reviews and available services
• Helping patients arrange suitable appointments
• Building positive relationships with local GPs, aged-care providers and community organisations
• Introducing healthcare professionals and community partners to Pristine Hearing's services
• Following up enquiries in a professional and timely manner
• Maintaining accurate records of interactions and appointments
• Supporting the clinic team with general communication and coordination activities
About you
You will be a confident and personable communicator who enjoys helping others.
You will ideally
have:
• A warm and professional telephone manner
• Robust interpersonal and relationship-building skills
• Excellent organisation and attention to detail
• Self-motivation and the ability to work independently
• Confidence speaking with patients, healthcare professionals and community representatives
• Good computer and administrative skills
• Previous experience in healthcare, customer service, appointment booking, sales or community engagement
will be viewed favourably
Audiology experience is not essential.
Training and guidance will be provided to the right person.
What we offer
• A meaningful role supporting better hearing and quality of life
• Flexible casual work of approximately 2–3 days per week
• A friendly and supportive clinic environment
• The opportunity to build valuable healthcare and community relationships
• Training, mentoring and potential for ongoing career development
• Competitive remuneration in accordance with the applicable award, experience and legal entitlements
How to apply
If you are enthusiastic, organised and enjoy connecting people with helpful services, we would love to
hear from you.
Please apply by emailing us at
••••@pristinehearing.com.au
Please include your resume and a brief covering letter explaining why you are interested in the role.