Permanent Part-Time | ******* hrs/fortnight| Business Support Officer (Hospital)
hybrid work options, competitive hourly pay, and a supportive national network
A role with real purpose in a kind aand caring team environment
Are you an experienced administrator who thrives on organisation, enjoys variety, and takes pride in keeping operations running seamlessly?
Animal Emergency Service (AES) Canberra is seeking a proactive and highly organised
Business Support Officer
to support the day-to-day operations of our busy emergency veterinary hospital. This is a unique opportunity to combine your administration expertise with meaningful work that helps ensure pets receive life-saving emergency and critical care when they need it most.
Why Join Animal Emergency Australia (AEA)?
At AEA, we are Australia's leading emergency and critical care veterinary network, united by a shared purpose: delivering better outcomes for pets, their families and our people. With more than 800 team members nationwide, we're building a workplace where collaboration, growth and genuine care are at the heart of everything we do.
What You'll Love About This Role
Hybrid working arrangements offering flexibility and work-life balance
Competitive pay of $35–$40 per hour plus superannuation
Purpose-driven work supporting a hospital that makes a real difference every day
Supportive leadership and collaborative team culture
Career development opportunities within a growing national organisation
Employee wellbeing and recognition programs
Kindness, Ownership, Transparency, Teamwork and Growth.
About The Role
Reporting to the Hospital Operations Manager (or Hospital Administrator/Hospital Director), you will provide broad administrative and operational support across the hospital. This is a varied role that requires strong organisation,



initiative and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities Include
Providing administrative support to hospital leadership and operational teams
Coordinating schedules, records, documentation and operational reporting
Supporting onboarding activities and training coordination
Assisting with rostering and team administration where required
Managing inventory ordering, stock tracking and equipment repair coordination
Supporting invoice processing, reconciliations and expense management
Maintaining WHS, training and compliance records
Coordinating communication between hospital teams, vendors and support functions
Tracking actions, projects and operational follow-ups to ensure deadlines are met
About You
We're looking for someone who enjoys being the person others rely on to keep things organised and running smoothly.
You'll Ideally Bring
Previous experience in administration, business support, operations or office coordination
Excellent organisational and time-management skills
Strong attention to detail and follow-through
Exceptional communication and stakeholder management abilities
Confidence using Microsoft Office and business systems
The ability to prioritise competing tasks in a busy workplace
A proactive, solutions-focused approach
Experience with inventory management, accounts administration or WHS coordination will be highly regarded
Join a Team That Matters
This is more than an administration role, it's an opportunity to contribute to an organisation dedicated to improving lives through exceptional veterinary emergency care.
If you're looking for a role where your organisational skills will have a real impact and where you'll be supported to grow your career, we'd love to hear from you.
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📌 Business Support Officer (Canberra)
🏢 Animal Emergency Australia
📍 Canberra