"MI CASA ES TU CASA"
About the Role
We are looking for a
hands-on Front of House Manager
to lead our Burleigh Venue.
This is a floor-based leadership role, with most of your hours spent working alongside the team, leading service and setting the standard through your own actions.
We are looking for a leader who is eager to learn, ready to take on more responsibility and excited to grow with Costa Taco and make this place your home.
You will lead and develop the front of house team, maintain strong service and operational standards, and ensure every guest experience reflects our
Mi Casa Es Tu Casa
philosophy.
Key Responsibilities
Team Leadership
Lead from the floor and work alongside the team
Train, coach and develop front of house team members.
Ensruing excellence standards.
Build a positive, accountable and high-performing team culture
Provide clear direction, regular feedback and support
Operations
Oversee daily front of house operations and service flow
KPI goal structure
Ensure systems, checklists and procedures are followed and uddated
Maintain venue standards across cleanliness, hospitality, presentation and service
Work closely with the kitchen manager, kitchen team and wider leadership team
Identifying and solving maintance related issues.
Financial Performance
Develop a strong understanding of sales and labour performance




Roster planning in line with business targets
Contribute to cost control and operational efficiency
Guest Experience
Bring
Mi Casa Es Tu Casa
to life through every service
Lead warm, genuine and attentive hospitality on the floor
Respond to guest feedback and resolve concerns professionally
Ensure every guest feels welcomed, valued and excited to return
About You
Experience leading a team
Ready to take the next step in your leadership journey
Hands-on and comfortable leading from the floor
Positive, reliable and eager to learn
Popensity for systems
Open to coaching, feedback and continued development
Robust communication and problem-solving skills
Able to stay calm and organised in a fast-paced environment
Experience with POS, rostering or hospitality systems and platforms (Deputy, Me&u;, Square, Operandio).
What We Offer
Structured training, coaching and leadership development
The opportunity to grow your career within one of the best Gold Coast hospitality groups
Opportunities for internal progression and personal development.
A culture built around hospitality, community and growth
A supportive and ambitious team environment
Wellbeing activities and team initiatives
Chance to participate in exclusive events
Work in different venues
Staff meals and team events

📌 Front Of House Manager (Gold Coast)
🏢 Costa Taco
📍 Gold Coast