Since ****, Highgrove Bathrooms has been supplying Australians with the highest quality bathroom, kitchen, laundry products and fittings.
This is why we continue to be a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators.
We are seeking an
experienced and dynamic Assistant Store Manager
to join our team on a permanent full-time basis.
This pivotal role involves leading retail sales, overseeing key operational functions, and supporting the Store Manager in driving store performance.
If you thrive in a fast-paced retail environment and enjoy balancing leadership, operations and customer engagement, we'd love to hear from you.
What You'll Be Doing
Supporting day-to-day store and showroom operations
Assist the Store Manager with daily operations, staff rostering, and performance management.
Mentor and support team members to achieve individual and store targets
Action staff hiring, promotions and disciplinary procedures (where required)
Ensure thorough induction and training for all new staff members
Ensure high levels of customers satisfaction through excellent service and maintaining a fully stocked store
Manage the receipt and distribution of shipments
Maintain showroom and warehouse ensuring it is kept clean & safe at all times
Reporting and sales management
Supporting warehouse and delivery operations where required
Ensuring compliance with WH&S; policies and secure work practices
What We're Looking For
Proven working experience in retail supervisory or assistant management role, preferably within the home improvement, hardware, or design sectors




Understanding of advanced sales principles, customer service practices and team leadership
Good level of computer literacy and MS applications
Driven to meet sales targets with a proven record of exceeding
Ability to build effective working relationships
Solid communication, interpersonal and problem solving skills
Friendly, helpful, confident and engaging personality
Physical Requirements of the Role
This role includes both showroom and operational responsibilities and involves regular standing, walking and manual handling tasks, including safely lifting and moving products up to *****kg.
Reasonable adjustments will be considered in accordance with applicable workplace and anti-discrimination legislation.
Why Join Highgrove Bathrooms?
Grow your career with a rapidly expanding Australian-owned business
Competitive salary package including super and monthly bonus opportunities
Access to work vehicle and linked fuel card
Ongoing training, leadership development and product knowledge support
Staff discounts on premium bathroom and home products
Unlimited access to the GO1 learning platform for personal development
Retail discounts through our HR platform
24/7 wellbeing support through our EAP
Supportive and collaborative team culture
Applicants progressing to the final stage may be required to complete a criminal history check and pre-employment assessment relevant to the inherent requirements of the role.
Highgrove Bathrooms is an equal opportunity employer.
We value diversity and encourage applications from people of all backgrounds and experiences.
Applications close: 10 September ****

📌 Assistant Store Manager (Townsville)
🏢 Highgrove Bathrooms
📍 Townsville