Study Start Up Associate - Home-based in Australia ICON plc is a world-leading healthcare intelligence and clinical research organization.
We're proud to foster an inclusive setting driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Role: Study Start Up Associate Location: Home-based in Australia We are currently seeking a Site Partner I/ II to join our diverse and dynamic team.
As a Site Partner at ICON, you will act as a strategic liaison between ICON and key investigator sites, strengthening relationships and supporting excellent study performance.
You will champion site needs internally while helping sites navigate ICON processes and studies across their portfolio.
What You Will Be Doing: Building and maintaining strong, long-term relationships with key investigator sites, acting as their primary ICON point of contact.
Supporting sites across multiple studies by facilitating communication, addressing operational challenges, and escalating issues as needed.
Collaborating with clinical operations, feasibility, and project teams to align site capabilities with study opportunities.
Gathering and sharing site feedback and insights to inform protocol design, feasibility assumptions, and process improvements.
Monitoring performance metrics for partnered sites, including start-up timelines, recruitment, and quality, and driving improvement actions.
Contributing to site engagement strategies, tools, and best practices to enhance the overall site experience.
Your Profile: Bachelor's degree in life sciences, healthcare, or a related field, or equivalent clinical research experience.




Minimum 2+ years of SSU experience within CRO/Pharma Substantial experience in clinical research with strong exposure to site management, site partnerships, or site-facing roles.
Excellent relationship-building and stakeholder management skills, with credibility among investigators and site staff.
Good understanding of clinical trial operations, site processes, and key drivers of recruitment and quality.
Strong communication and problem-solving skills, with a proactive, solutions-oriented mindset.
Ability to manage multiple sites and studies in a matrixed environment while maintaining a high level of service and responsiveness.
#LI-JS1 #LI-Remote What ICON can offer you: Our success depends on the quality of our people.
That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits.
Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the advantages ICON offers.
At ICON, inclusion

📌 Study Start Up Associate (New South Wales)
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📍 New South Wales