Lead, train, and inspire a team of sales and service professionals Drive sales performance and achieve KPIs in line with company goals Competitive Salary on Offer Store Manager and Full Time Sales Advisor - Premium Bespoke Jewellery, Collins Street $90K+Super+Comms for Store Manager and $65K + super + Comms for Sales Advisor About the Company Step into a rare chance within a premium, bespoke jewellery environment where craftsmanship, creativity, and client relationships come first.
This isn't your usual jewellery store every client experience is unique.
You'll be joining a business that values independence, attention to detail, and a personalised approach, working with high-end clients in a central Collins Street location.
About the Role We are looking for a Store Manager who thrives in a fast-paced, client-focused environment and enjoys taking full ownership of the entire bespoke journey.
You will lead a small but dedicated team and oversee the day-to-day operations of a premium jewellery store, guiding clients from their initial consultation to the finished piece.
Along with a Senior Client Advisor to assist with the sales.
Responsibilities Manage the full client experience, including design consultations, diamond selection, and working closely with designers and the workshop Take responsibility for high-value transactions and ongoing client follow-up Lead and motivate a small team (2 full-time, 2 part-time staff) in a self-directed, high-trust environment Maintain operational standards, oversee quoting,



and ensure smooth workflow through internal systems Support the growth of the business through excellent customer service and client relationship management Skills Experience Experience in bespoke jewellery.
Strong ability to manage and mentor a small team Diamond grading certification or knowledge highly regarded Excellent communication, observation, and sales strategy skills Comfortable in a high-value sales environment with patience and follow-through Motivated, organised, and confident to take ownership of client relationships and store operations Benefits Competitive remuneration based on experience / adding in a commission structure Opportunity to lead and shape a bespoke jewellery team Work in a prestigious Collins Street location 7-day trading roster with no late nights Hands-on support from leadership without micromanagement - autonomy to run your store If you are a passionate, polished retail manager or a sales advisor with a genuine love for jewellery and creating unforgettable client experiences, this is your chance to take ownership of a unique boutique environment.
To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Narelle Platt on ************ or via email at ****** quoting the reference number above, or check out our website for other available positions.
#SCR-narelle-platt Consultant ****** Reference number: ****** Profession:Retail Consumer ProductsJewellery Company: Frontline Retail Melbourne Date posted: 11th Aug, ****

📌 Store Manager - Bespoke Jewellery, Collins Street $90K+S (Melbourne)
🏢 Frontline Recruitment Group
📍 Melbourne