Frankieone is seeking a seasoned Customer Success leader to build and lead a high-performing team in Australia, with offshore collaboration.
You will own key success metrics, elevate customer outcomes through data-driven decisions, and drive automation to scale impact.
You will analyze verification pass rates, time-to-value, and proactive service while shaping an enabling operating model and playbooks to sustain growth and a seamless customer journey.
#J-*****-Ljbffr
📌 Director Of Customer Outcomes & Success (Melbourne)
🏢 Frankieone
📍 Melbourne
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