Ensure quality client service delivery to a broad range of clients
Manage operational, planning, and delivery of OSD social programs
Lead team of professionals in delivering social service programs
Ensure services promote self-reliance and build independence
Requirements
University degree in Social Sciences or Management
Several years of successful leadership and experience at a supervisory/managerial level in social services programs
Incredible people leadership skills
Robust understanding of Employment Support and Income Assistance, Child and Family Wellbeing, and Disability Support Programs
Excellent verbal and written communication skills
Commitment to diversity and anti-racism in the workplace
Core Competencies
Demonstrates expertise in managing and delivering social service programs, with a strong focus on client service quality, team leadership, and promoting self-reliance.
Possesses a deep understanding of Employment Support, Income Assistance,



Child and Family Wellbeing, and Disability Support Programs.
Highest-signal resume keywords
Leadership Experience in Social Services
Client Service Delivery
Understanding of Employment Support Programs
Communication Skills
Commitment to Diversity and Anti-Racism
ATS Optimization Keywords
Hard Skills
Social Program Management
Operational Planning
Program Delivery
Self-Reliance Promotion
Supervisory Experience
Soft Skills
People Leadership Skills
Verbal Communication
Written Communication
Certifications & Qualifications
University Degree in Social Sciences
University Degree in Management
Industry Keywords
Social Services
Income Assistance
Child and Family Wellbeing
Disability Support Programs
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📌 Service Delivery Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales