The program is divided into three stages:
Stage 1 (2 Weeks)
Foundational content, sales skills, industry and customer introduction, and cultural immersion (DEI/ERG).
Stage 2 (2 Weeks)
Customer engagement through conversations, projects, presentations, and commercial skill practice.
Stage 3 (2 Weeks)
Experiential learning in the field, hands-on labs, Outcome-Based Selling tools/methodology, and facility tours.
Your Responsibilities
Engage in a structured internal training program to gain deep knowledge of Rockwell Automation's product portfolio, sales processes, and customer service standards.
Participate in virtual and face-to-face learning modules, including strategic account planning, ethics, financial fundamentals, and soft skills development.
Manage a designated portfolio of existing clients and prospects, ensuring consistent engagement, service excellence, and relationship development.
Business Development
Identify and pursue new business opportunities within your territory.
Collaborate with senior account managers to develop tailored solutions that meet client needs.
Client Retention & Growth
Maintain high levels of client satisfaction and retention through proactive communication, problem-solving, and value-driven service.
Solution Selling
Understand client businesses and their broader operational needs.
Provide multi-faceted solutions using Rockwell's product line to address those needs effectively.
Product Expertise




Develop and maintain full knowledge of Rockwell Automation's products and applications to confidently present and position solutions.
Preferred Qualifications
Bachelor's degree or equivalent in IT / Engineering / Business
0–3 years of experience in a customer-oriented setting
Excellent verbal and written communication skills
Keen interest in a career in sales, marketing, or consulting
This role offers a clear pathway into senior account management and sales leadership roles.
Through ongoing training, mentorship, and performance-based progression, successful candidates will have the opportunity to build a rewarding career within Rockwell Automation.
What We Offer
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development
... and other local advantages!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
You may be just the right person for this or other roles.
#J-*****-Ljbffr

📌 Associate Account Manager (Melbourne)
🏢 Rockwell Automation
📍 Melbourne