Sundown Villas Canberra is looking for an experienced and reliable
Casual Receptionist
to join our friendly team.
This role is primarily weekend-based, with additional weekday shifts available as required.
We're looking for someone with previous accommodation reception experience who can work independently, deliver outstanding guest service, and confidently manage front office operations.
What You'll Be Doing
Welcoming guests and managing check-ins and check-outs
Answering phone calls and responding to email enquiries
Processing reservations and updating guest details in NewBook RMS
Completing end-of-day and night audit procedures
Processing payments and balancing daily transactions
Assisting guests with enquiries and resolving issues professionally
Maintaining a welcoming and organised reception area
Supporting general administrative and front office duties
What We're Looking For
2–3 years' experience in a hotel, motel, serviced apartment, or accommodation reception role




Experience using NewBook RMS or similar
Experience completing end-of-day/night audit procedures
Excellent communication and customer service skills
Strong attention to detail and organisational skills
Ability to work independently and remain calm in a busy setting
Availability to work weekends, public holidays, and occasional weekday shifts
What We Offer
Flexible hours with a weekend-focused roster
Supportive and friendly team environment
Opportunity to work independently in a well-established accommodation business
Competitive hourly rates based on experience
If you have accommodation reception experience and are confident using
NewBook RMS
, we'd love to hear from you.
Email Alex Buharali ******
by submitting your resume and a brief cover letter outlining your relevant experience.

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