The Sales Manager is responsible for leading and growing the commercial sales function at Gunlake Quarries.
The role encompasses direct sales, Key Account Management, sales team leadership, and the development of the systems, processes and capability needed to support the business at scale.
Gunlake has grown significantly over the past 15 years, building a strong customer base and commercial reputation based on quality of products and technical expertise that forms a solid foundation for the next phase of growth.
This role is about building on that foundation bringing fresh energy, modern commercial discipline and a genuine respect for what has been built.
The successful candidate will inherit a strong platform and be expected to systematically strengthen and grow it.
A structured handover ensures full continuity across current process, key accounts and relationships.
MAIN DUTIES & RESPONSIBILITIES
Lead, manage, and develop the sales team, providing regular coaching and fostering a high-performance culture
Conduct regular one on one, team reviews and performance conversations to support individual growth and accountability
Build team capability through structured onboarding, training, and development of sales skills and product knowledge
Create a team environment that reflects Gunlake's values
Manage team workload, territory coverage and customer allocation to ensure consistent account management
Sales Systems & Process Development
Audit and assess the existing sales processes, tools and frameworks inherited from the current structure
Identify opportunities to formalise, improve, and scale existing practices, building on what works rather than replacing it
Work closely with senior management team to implement or enhance sales management systems to improve pipeline visibility, forecasting accuracy and customer data quality
Develop standardised quoting, account review, and customer communication processes that can be consistently applied across the team.
Understand and sell the technical specifications of our products,



ensure that we can continue to develop solutions for customers.
Business Development
Identify, target, and convert new customers across civil construction, infrastructure, road, concrete, and government sectors
Develop and execute a proactive sales pipeline tracking prospects from initial contact through to account establishment
Respond to tender opportunities, prepare competitive quotes and support formal submissions in collaboration with transport and operations teams
Represent Gunlake Quarries at industry events, networking functions, and site visits to build brand presence and market intelligence
Account Management
Manage and grow key customer accounts, maintaining high levels of satisfaction and long-term loyalty
Conduct regular customer reviews to understand forward programs, forecast demand, and identify upsell or retention risks
Serve as the primary commercial escalation point for key accounts, resolving disputes and managing expectations professionally
Maintain a thorough understanding of Gunlake's product range and pricing structure.
Enhance margin through effective pricing strategies and execution of these.
Negotiate supply agreements, pricing adjustments and specific customer agreements
Monitor competitor pricing and market conditions, providing recommendations to management on commercial positioning
Internal Collaboration
Work closely with transport, technical and operations teams to ensure customer commitments are aligned with quarry capacity and scheduling
Liaise with transport and production teams to ensure accurate order fulfilment and timely delivery
Contribute to product and commercial discussions by feeding back market intelligence and customer requirements
OTHER DUTIES




The role may evolve over time as the business grows.
The Sales Manager is expected to assist with other reasonable duties as directed by management, consistent with the seniority of the position.
PERSON SPECIFICATION
Qualifications
Experience
Experience in a sales role, with at least 5 years in a team leadership or sales management capacity
Proven track record of current business development, account growth, and managing a high-performing sales team
Background in construction materials, civil infrastructure, logistics, or a related industrial sector is highly regarded
Exposure to tendering, estimating, or project-based selling is an advantage
Quarry or extractive industry experience is beneficial however not required, full product and technical induction will be provided by the outgoing Sales Manager
Knowledge
Understanding of the NSW civil construction and infrastructure market
Familiarity with commercial negotiation
Strong leadership presence, able to set direction, hold a team accountable, and develop individuals at different stages of their careers
Systematic thinker with the ability to assess existing processes, identify improvements, and implement change without disrupting what is working
Exceptional interpersonal and relationship-building skills.
Credibility with site managers, estimators and senior procurement leads alike
Ability to identify opportunity, assess risk, and negotiate outcomes that work for both parties
Strong verbal and written communication including proposals, reports, and customer facing correspondence
Self-motivated and capable of managing competing priorities across a team and a personal portfolio
Resilient, adaptable, and energetic.
Comfortable operating in a fast-moving operational environment
A collaborative team player who brings fresh thinking while respecting the foundations that have made Gunlake successful
Valid driver's licence and willingness to travel throughout the quarry sales regions
#J-*****-Ljbffr

📌 Sales Manager Quarry (New South Wales)
🏢 Gunlake Concrete and Gunlake Quarries
📍 New South Wales