Join the Best Body Team – Full-Time Customer Service / Warehouse Support Dual Role
At
Best Body
, people come first — always.
We're Australia's fastest-growing fitness apparel and supplement brand, and we're on the hunt for a dedicated, customer-focused professional to join our team full-time.
If you're the kind of person who loves solving problems, building genuine connections, and bringing calm and care to a busy day — we want to hear from you.
About the Role
As part of our Customer Service team, you'll be the friendly, dependable voice behind the brand — helping customers feel supported at every step of their journey.
From managing emails and messages to coordinating with our warehouse and retail teams, your goal will be to ensure every interaction leaves a lasting positive impression.
You'll work closely with marketing, operations, and retail to keep communication seamless and our customers smiling.
Along side that you will get to enjoy the fast-paced environment of the warehouse , for this you need to pride yourself on precision, and enjoy being part of a supportive, high-performing team.
Every order that leaves our warehouse represents our commitment to quality, speed, and care — and we're looking for someone who shares that same standard of excellence.
What You'll Be Doing
Managing all customer enquiries
Processing online returns, exchanges, and order support
Coordinating with warehouse and retail teams to ensure smooth operations
Maintaining accurate customer records and identifying recurring issues or opportunities for improvement
Assisting with customer experience projects, feedback loops, and brand touch points




Picking and packing retail and online customer orders accurately and efficiently
Preparing, labelling, and organising shipments for dispatch
Assisting with stock management, inventory checks, and restocking
What We're Looking For
You're someone who is:
Professional, composed, and confident in written and verbal communication
Reliable, punctual, and consistent with great work ethi
Efficient and proactive — you like getting things done the right way, the first time
Physically capable and comfortable working on your feet
Highly organised with sharp attention to detail
Calm under pressure and solution-focused
A team player who thrives on helping others succeed
Eager to learn, open to feedback, and aligned with our growth-driven culture
What's in it for You
At Best Body, you're not just joining a workplace — you're joining a brand that's passionate about health, growth, and community.
You'll enjoy:
Exposure to multiple parts of the business (retail, warehouse, marketing)
Stability, consistency, and growth within a fast-expanding brand
Staff discounts on supplements and apparel
A positive workplace that values initiative, respect, and teamwork
A reliable, full-time position with competitive salary
? How to Apply
If you're ready to make a difference and be part of a growing Australian brand, we'd love to hear from you.
To help us get to know
you
better, please include your answer to this question in the opening line of your application:
?
What's one word you would use to define excellent customer service ?
Make sure to check out our instagram
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📌 Customer Service / Warehouse Support Dual Role (New South Wales)
🏢 Best Body Industries
📍 New South Wales