Are you an experienced Medical Receptionist or Medical Administrator who enjoys delivering exceptional patient care? Join our team in Newcastle, where you'll play a vital role in supporting patients with complex and chronic health conditions through a coordinated, multidisciplinary healthcare approach.
/n
Make a Difference Every Day
/n
Are you an experienced Medical Receptionist or Medical Administrator who enjoys delivering exceptional patient care? Join our team in Newcastle, where you'll play a vital role in supporting patients with complex and chronic health conditions through a coordinated, multidisciplinary healthcare approach.
/n
About Us
/n
The Banyans Medical Centre & Specialist Clinics and Total Veteran Healthcare are leaders in multidisciplinary healthcare, delivering coordinated medical, allied health and specialist services. Our focus is on providing timely, high-quality, patient-centered care through innovative treatment pathways and a team-oriented team approach.
/n
As we expand into Newcastle, we are seeking a friendly, organised and proactive administrator to join our team.
As the first point of contact for our patients, you'll help create a positive experience from their very first interaction. You'll coordinate appointments, referrals and patient communications while ensuring smooth administrative processes and exceptional customer service.
/n
Key Responsibilities
/n
/n
- Welcome patients and manage reception enquiries in person and by phone.
/n
- Coordinate appointments and referrals through Medicare (MBS) and DVA pathways.
/n
- Maintain accurate patient records and administrative systems.
/n
- Support billing processes across Medicare, DVA and private health.
/n
- Assist with reporting, auditing and data management.
/n
- Contribute to improving administrative processes and workflows.
/n
- Ensure compliance with privacy, governance and organisational policies.
/n
- Work closely with our multidisciplinary clinical team to deliver outstanding patient care.
/n/n
About You
/n
We're looking for someone who is compassionate, detail-oriented and thrives in a busy healthcare environment.
/n
You Will Have
/n
/n
- Previous experience in medical reception or healthcare administration.
/n
- Outstanding customer service and communication skills.
/n
- Experience with Best Practice software .
/n
- Strong organisational skills and attention to detail.
/n
- Knowledge of Medicare, DVA and private health billing.
/n
- The ability to manage competing priorities with a calm, professional approach.
/n
- A positive, team-focused attitude.
/n/n
Why Join Us?
/n
/n
- Competitive salary package.
/n
- Modern, supportive workplace.
/n
- Ongoing training and professional development.
/n
- Opportunity to grow with an expanding healthcare organisation.
/n
- Work alongside a passionate multidisciplinary team.
/n
- Make a genuine difference in the lives of patients every day.
/n #J-18808-Ljbffr
📌 Medical Receptionist / Medical Administrator (Newcastle)
🏢 The Banyans Medical Center
📍 Newcastle
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.